Returns & Exchanges
At Bandiera Jewellers, we take pride in the craftsmanship of our luxury pieces and offer a 30-day window for returns or exchanges to ensure your complete satisfaction. All items must be returned in their original, unworn condition with security tags and packaging intact.
Initiate Your Request
Contact our client services team or visit our online portal to provide your order number and the reason for your return.
Prepare the Package
Carefully place your jewelry in its original designer box and secure it within a padded shipping carton along with the original invoice.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location for secure transit.
Inspection and Refund
Once our master jewellers verify the item's condition, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing